by Scott Dunkel | Jun 26, 2025 | The Lost Sale
Losing a big deal hurts—especially one you were sure was in the bag. That gut-punch moment can leave even the best sales professionals reeling. It’s an extremely emotional time for you and your sales manager. When you receive the bad news via a phone call or email,...
by Scott Dunkel | May 10, 2025 | Life skills/ People skills
If you plan on using sales as a stepping stone to other opportunities, then perhaps what I am about to describe will not be 100% applicable. However, I firmly believe the approach I will be describing will not hinder your long-term success, regardless of your ultimate...
by Scott Dunkel | Feb 19, 2025 | Uncategorized
My company, UST, is all about passing on the knowledge that I, along with many others who spent their careers in professional sales, learned through the school of hard knocks. The idea is to help young sales representatives avoid the mistakes we all made as we...
by Scott Dunkel | Nov 27, 2024 | Sales Skills
Don’t make the beginning of 2025 simply an extension of how you approached your sales territory in 2024.Put aside a fair amount of time to work on your business — not simply in your business. By this I mean take a step back and take a fresh approach to the upcoming...
by Scott Dunkel | Sep 20, 2024 | Account management
Let’s face it: no one likes to lose business. That empty feeling after losing a hard-fought battle can be devastating, especially if you lose a deal in one of your key accounts that you forecasted at a 90 percent close rate. It is an extremely emotional time for both...